Learn practical ways to use AI tools to streamline work at your library in this introductory course. 

Recommended for AI beginners; open to all levels and types of personnel.

Empower yourself and your team by learning fundamental budget management skills. 

Recommended for any library worker who manages a budget.

Build stronger relationships with your community by improving your customer service skills.
 

Recommended for frontline librarians and staff.

Revolutionize your approach to user-centered services by implementing co-design practices in your library. 

Recommended for outreach, programs, and services personnel. 

Learn to create library collections that are inclusive and reflect a diverse range of people, stories, and experiences.

Recommended for collection development librarians and staff.

Learn how to reach and engage with your community more effectively to build the programs and services they need.  

Recommended for marketing, outreach, and engagement personnel.

Learn holistic strategies for reducing stress and trauma in your team. 

Recommended for anyone who supervises staff.

Communicate more effectively with the public and other audiences by learning crucial media and public relations skills. 

Recommended for leaders, administrators, and managers.

Enhance your work life and relationships by learning how to approach conflict and challenging conversations with confidence. 

Recommended for frontline librarians and staff.

Keep your colleagues, patrons, and yourself safer by learning best practices for sustaining library safety. 

Recommended for frontline librarians and staff.