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A how-to-guide and useful overview for readers wanting to communicate more effectively. Along with David Brooks’s recent How To Know a Person, a timely primer for creating deeper connections with others.
Although a fascinating read in which the pages turn quickly, the author's goals may not have been realized. For readers who enjoy their business lessons disguised as entertaining stories, although in this case, absorbing the main arguments will require diligence.
According to Duhigg (investigative reporter, New York Times), if people can understand how behaviors became habits, they can restructure those patterns in more constructive ways...