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Including the appendix's 12-week actionable plan for transitioning to an optimistic workplace, progressive managers will find this fascinating book an insightful basis for reexamining heirloom beliefs and evolving toward enlightened practices.
Gems of insight and wisdom are offered here, such as the need for balance between creative and analytical skills to maintain a team's forward momentum, but not all readers will persevere to find and employ them. For fans of business history and theory.
While the chatty storytelling style can be off-putting, quotes from thinkers as various as Nelson Mandela and Helen Keller are interspersed throughout with some 40 reflections meant to move the reader from understanding this management philosophy to implementing it. Recommended for those wishing to explore servant leadership in corporate America.