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Berkman does an excellent job of providing an overview of the various kinds of resources available to readers without overemphasizing the library. This practical and hands-on guide would be helpful for researchers in fields such as the social sciences and humanities. For academic libraries.
Highly recommended for librarians in any kind of leadership role, whether formally or informally, and any librarian who has aspirations to become a leader in the future. For research and academic libraries.
This useful guidebook is packed with details and all of the research to save librarians time. Despite its limited focus on public libraries and less on academic or special collections, this would be an excellent addition to any public services librarian's bookshelf.
Wonderful for a holistic look at service leadership and its benefits inside and outside the library. For any librarian who is also a manager or supervisor, or anyone who wants to contribute to leadership, regardless of status.
Highly recommended for liaisons in academic libraries to use as a guidebook for self-assessment but also for others engaged in outreach and administration. This is a movement toward creating a culture of assessment for everyone.
Matthews paints a clear picture of the landscape of assessment in academic libraries. Now it is time for institutions to take action and construct ongoing plans for assessment. For academic librarians, particularly directors.