Current Trends in Public Library Digital Services: Results of the 2019 Library Journal Benchmark Survey

Presented by: Recorded Books & Library Journal
Event: Tuesday, April , 2019 

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Recorded Books and Library Journal have conducted a benchmark survey on digital content provided by public libraries of all sizes in North America. This survey revealed what hundreds of your peers are saying is important in offering digital content—from the perspective of both the librarians and the patrons. 

Key findings include:

  • What patrons want from their library’s digital services
  • Digital services offered today and services being added in the next twelve months
  • The typical number of mobile apps offered by libraries and the benefits of offering fewer apps 
  • Cost-per-circ targets for small, medium, and large libraries
  • Products and services librarians value most from their digital service providers


Join us as we discuss the results of this survey and share new ideas for improving your library’s digital services offerings.

Panelists

Bruce Lovett, Vice President of Marketing, Recorded Books

Laura Girmscheid, Research Director, Library Journal

Moderator

Rebecca Jozwiak, Library Journal

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