Library Management Training

Learn what they didn’t teach you in library school:
how to be a library manager. 

 

REGISTER

 

Course Description 

Live sessions via Zoom:
Wednesdays, Oct. 2 - Nov. 20, 2024 from 2:00 to 4:00 pm ET
(recordings accessible for 6 months)

Asynchronous Workshop:
Project-based assignments with expert feedback over 8 weeks

This course will set you up for success in your future or existing management position by training you on the fundamentals of library management. Built specifically for new managers (or those on a future management track), this interactive, project-based course will provide foundational learning on a broad range of subjects crucial to effective managers, including:

  • Building team culture and people management
  • Equity-centered leadership
  • Managing difficult conversations
  • Providing feedback
  • Conflict resolution 
  • Crisis and incident management
  • Supporting yourself and staff through burnout
  • Data-informed decision making
  • ...and more

This 8-week intensive, online course is created to prepare library managers for the specific challenges you will face but were not trained for. Each live-session week will include:

  • Training from an expert guest speaker
  • A facilitated discussion and Q&A
  • An optional interactive working session to practice new skills with peers 

In the week between each live session meeting, you will have the opportunity to work on asynchronous prompts in peer cohort groups that will lead to a culminating portfolio of management resources. You will leave this course with a new cohort of peers and a Library Journal Management Training Certificate.

The live sessions run on Wednesdays, Oct. 2 - Nov. 20, 2024 from 2:00 to 4:00 pm (recorded for on demand viewing) with an asynchronous workshop over 8 weeks. Don’t miss this opportunity!

 

REGISTER

 

PRO TIP: Get our best rates when you register a group of 3 or more!

 

When you sign up early, you’ll have immediate access to our Early Access On-Demand Resources—a series of webinars from past Library Journal and School Library Journal courses—to explore at your own pace

Who should take this course?

This course is geared toward new and aspiring managers, or managers who feel they did not receive adequate training.

Learning Outcomes

After you attend this interactive online course and workshop, you’ll be able to:

  • Understand different management styles and what kind of manager you want to be

  • Use cultural competency in your management techniques 

  • Build a culture of trust and belonging with your staff

  • Run an efficient and effective meeting

  • Gain communication skills to lead your team through change

  • Give difficult and constructive feedback

  • Manage conflicts and difficult conversations with confidence 

  • Identify causes of burnout for yourself and staff

  • Advocate for your team within your sphere of influence 

  • Manage your team through crises

  • Create career goals for yourself and advocate for your own professional development

  • Use data literacy skills to make informed decisions  

Course Features 

This will be an 8-week online course and will include:

  • Live sessions: Guest speaker presentations by leaders in their field. (All sessions are recorded for on demand access for six months after the course ends.) 

  • Facilitated discussions: Audience participation in Q&A and discussion with guest speakers.

  • Interactive working sessions: Optional breakout groups during live sessions to practice skills with peers.

  • Asynchronous workshop: Project-based weekly assignments to connect what you’re learning to your professional life. Includes written feedback from an expert in the field who functions as the workshop facilitator, as well as peer conversation via discussion forums.

  • Early access on-demand resources: Access to a series of past live session archives from Library Journal and School Library Journal courses to explore at your own pace. 

  • Online Classroom: The virtual learning platform that holds all course content and is accessible for six months after the course ends. 

Expected time commitment

If you attend or watch the recordings of all live sessions and participate fully in the asynchronous workshop, you'll spend approximately 2-4 hours per week on this course. You'll earn 32 hours of PD credit and a Library Journal certificate of completion. 

On-demand access

All live guest speaker sessions are recorded and available on-demand for six months following the initial broadcast as a part of your purchase.

Certificate of completion 

Complete the course and earn 32 professional development credit hours. We provide a certificate that is emailed to you. 

Accessibility

All guest speaker sessions feature live captioning and are made available on demand after the initial broadcast. Please email libraryjournal@edmaker.co upon registration if you require any special accommodations and we will make our best efforts to facilitate them.

Support

For support with online courses, please contact libraryjournal@edmaker.co.

 

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Group Rates

We offer discounts for groups of 3 or more. Groups have the option to collaborate in the same workshop group, where discussions and project-based assignments receive feedback from an experienced librarian.

For larger groups of 15 or more, we offer the option to apply group rates across multiple courses to receive significant discounts. For more information, select “Bulk Course Credits Packages” in the form below. 

Request a group discount!

 

By registering for this event you confirm that you have read and agree to our Code of Conduct.

 

 

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Week 1: Foundations of People Management

Wednesday, October 2, 2024

Session 1 | 2:00-3:00 pm ET

Foundations of People Management: Becoming a Leader

What kind of manager do you want to be? How do you gain the self-awareness to ensure you can manage yourself as well as your team? And how can you show up authentically without putting on a costume of power? This introduction to the course will showcase different management styles, detail qualities of good leaders, share the foundations of managing a team, and teach you how to foster a culture of relationship building between your staff and yourself. 

Speaker: 

Krista Beljan, Leadership Consultant at Dame Leadership

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 2: Foundations of Equity-Centered Leadership

Wednesday, October 9, 2024

Session 2 | 2:00-3:00 pm ET

Foundations of Equity-Centered Leadership

How can your leadership style better serve and support BIPOC, disabled, LGBTQIA+, and neurodivergent staff? What is cultural competence, and what does this mean for staff management, recruitment, and reaching diverse communities? Learn how to create a workplace culture that invites all employees to feel respected and included. You will learn the characteristics of white supremacist and hetero-patriarchal work cultures and tangible ways to avoid them in your management practices. Leave this session with a toolkit for engaging with staff, establishing policies, and reaching diverse communities in ways that center intersectionality, vulnerability, and relationships.

Speaker: 

Ozy Aloziem, (she, her) Founder & Principal Advisor of HEAL INC LLC

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 3: How to Manage People: Team Meetings, Check-ins, Reviews, and Change

Wednesday, October 16, 2024

Session 3 | 2:00-3:00 pm ET

How to Manage People: Team Meetings, Check-ins, and Change

How do you run an effective and efficient team meeting? How often should you have staff meetings and one-on-one check ins, and how should you structure them? And how do you communicate clearly, transparently, and directly with staff, especially regarding changes or challenging situations that might impact their work lives? This week will focus on these questions and provide tangible strategies and templates for streamlining your processes and making the most out of time and communications with your team.

Speaker: 

Kate Hall, Executive Director, Northbrook Public Library

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 4: How to Manage People: Difficult Conversations, Feedback, Conflict, and Resistance

Wednesday, October 23, 2024

Session 4 | 2:00-3:00 pm ET

How to Manage People: Difficult Conversations, Feedback, Conflict, and Resistance 

How do you give negative feedback to staff? How do you know when to escalate to writing a disciplinary report, and how do you write one? How do you manage interpersonal conflicts on your team, especially in cross-generational teams? And how do you manage and create buy-in with resistant staff? This week will teach you practical skills for managing difficult conversations, diffusing tension on your team, and redirecting, coaching, and building relationships with resistant staff. We’ll also discuss how to create and enforce “people first” policies to help set and manage staff behavior expectations.

Speaker: 

Catherine B Soehner, Associate Dean and Executive Director, Eccles Health Sciences Library 

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 5: Managing through Burnout and Advocating for Staff

Wednesday, October 30, 2024

Session 5 | 2:00-3:00 pm ET

Managing through Burnout and Advocating for Staff

Staff burnout is at an all-time high, and many systemic and stackable issues contribute to staff burnout. How do you support your staff even and especially when the cause of their burnout is out of your direct control? How can you identify what’s causing burnout and advocate for the resources your team needs to help build resilience? And what are ways you can create positive impact within your sphere of influence? This week will focus on these questions and discuss ways to advocate for your staff, including how to “manage up” when needed. We will also cover ways to reduce burnout and create resilience by ensuring your management practices are equitable and inclusive. 

Speaker: 

Kaetrena Davis Kendrick, MSLS, Researcher, Leader, Consultant and Coach

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 6: Crisis Management and Communications: Showing Up for Your Team and Yourself

Wednesday, November 6, 2024

Session 6 | 2:00-3:00 pm ET

Crisis Management and Communications: Showing Up for Your Team and Yourself

Safety and security are top of mind for librarians across the country. How do you manage your team through crises? And how do you communicate clearly and effectively about crises, both internally with your staff and externally with your community and the media? This week will focus on creating safer libraries by ensuring your emergency policies and procedures are up to date and work for you. We will discuss strategies for iterating on and implementing your crisis plans; how to mandate and respond to incident reports; and how to debrief with your team after an event in a trauma-informed way. We will also discuss how to achieve effective internal and external crisis communication.

Speaker: 

Michelle Hamiel, Director of Racial Equity and Community Impact at Urban Libraries Council (ULC)

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 7: Promoting Career Development in Your Staff and Yourself

Wednesday, November 13, 2024

Session 7 | 2:00-3:00 pm ET

Promoting Career Development in Your Staff and Yourself

Studies show that career development is one of the key indicators for staff retention. So how do you promote career development in your staff? And how do you advocate for your own goals and trajectory? This week, we will discuss how to mentor and coach your teams to help them build the skills and self-sufficiency they need to move forward in their careers. We will also discuss how to find mentors of your own, as well as career path opportunities for managers and strategies for stretching into a new role whenever you’re ready. 

Speaker: 

Sonia Alcantara-Antoine, CEO, Baltimore County Public Library

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

Week 8: Embracing Data for Effective Library Management

Wednesday, November 20, 2024

Session 8 | 2:00-3:00 pm ET

Embracing Data for Effective Library Management 

How should library managers utilize data to make informed decisions that enhance services and community impact? What tools and techniques can be used for data analysis to streamline operations and optimize services? This session will focus on data fluency for library leaders, exploring how to align your branch or department with community goals. You will learn practical strategies to identify gaps in your data, enhance collection methods, and empower both you and your team to become more data literate, ultimately leading to more informed decision making that benefits your team and community.  

Speaker: 

Lindsay Hanson (she,her), Assistant Director of Community Libraries and Programming Services at Sno-Isle Libraries

 

Facilitated Q&A and Discussion | 3:00-3:15 pm ET

This dedicated Q&A session and facilitated discussion will give you the opportunity to ask questions you didn’t get to ask in the session. If there are topics discussed earlier that you still don’t fully understand, this is a chance for speakers to unpack or clarify anything.

 

Course Overview | 3:15-3:25 pm ET

Learn what to expect from this online course and how to participate in the asynchronous workshop assignments.

 

Break | 3:25-3:30 pm ET

 

Optional Interactive Working Session | 3:30-4:00 pm ET

This live, interactive working session will give you an immediate opportunity to process and apply the skills you’ve learned this week. You will be divided into smaller working groups and presented with a prompt, role play, or activity related to this week’s sessions. 

Please note: This session is completely optional, and it’s meant to be interactive, so if you can’t or don’t want to be in breakout rooms, you’re welcome to log off. If you stay, we ask that you please join on camera and audio to discuss ideas, ask questions, and hear from other participants in class. 
 

 

 

REGISTER

 

Online Course Preview

A preview of how we build your library skills and bring inspiration to your projects with our online learning experience.

Course Format

One-Week Timeline (Course Runs 8+ Weeks)

DAYS 1-2

On-Demand

DAY 3

2 hours

DAYS 4-7

1-2 hours (optional)

 

PRE-LIVE SESSION

- Resources

- Discussions

- Bonus Content

LIVE SESSIONS

- Guest speakers via webcast

-  Facilitated discussions

- Recordings available for 6 months

ASYNCHRONOUS WORKSHOP

- Project-based weekly assignments

- Written feedback from a facilitator

- Peer conversation via discussion forums

     

 

 

Course Features

 

Live session with Andrea Blackman and Tasneem Ansariyah Grace

Live Guest Speakers Sessions

  • Guest speaker presentations by leaders in their field. 
  • Audience participation in Q&A and discussion with guest speakers.
  • Optional interactive working sessions with breakout groups during live sessions to practice skills with peers.

 

Recordings of guest speakers

Recordings Available On Demand

  • Sessions are recorded for on demand access for six months after the course ends.

 

Asynchronous workshop

Online Classroom + Asynchronous Workshop

  • The virtual learning platform that holds all course content and is accessible for six months after the course ends. 
  • Live session recordings.
  • Project-based weekly assignments. 
  • Written feedback from an expert in the field who functions as the workshop facilitator.
  • Peer conversation via discussion forums.

 

Early Access On-Demand Resources

Early Access On-Demand Resources

  • Bonus: Register early and get access to a series of past live session archives from Library Journal and School Library Journal courses to explore at your own pace. 
  • Some courses include supporting resources in the online classroom.

 

REGISTER

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