E-Reference Context and Discoverability in Libraries

Polanka (head, reference & instruction, Wright State Univ. Libs.; No Shelf Required: E-books in Libraries) presents a collection of new pieces by librarians and industry insiders addressing the current state of reference resources available to library users. They offer insights on topics ranging from the historical growth of reference and e-reference resources, to information literacy, the design and delivery of e-reference resources, and the how and why of incorporating e-reference into discovery services. The last section of the book consists of case studies of libraries using e-referencere sources in different contexts and the use of specific resources. The entries are well written and thought-provoking concerning the future of reference collections and reference services including the impact of mobile services and the semantic web.