Smart (partner, Business Agility Lead at Deloitte) explains how business leaders should not be focused only on being agile and lean, but should also focus on outcomes. All organizations are dynamic and have different cultures. They also come in various sizes as well and this needs to be considered when implementing change. Using the VOICE approach (values and principles, outcomes and purpose, intent-based leadership, coaching and support, and experiment) can invite participation and harmonization as opposed to forcing change on organizational culture. This project management method began during the engineering revolution and yet still it is a practice that is lacking implementation by professionals at all levels. A number of real-life scenarios and case studies from various industries provides proof that the book’s title is not just a concept. Smart also taps into key experts who share know-how based on their experiences.
VERDICT This very detailed look at carefully crafted principles for organizations of any size to apply will appeal to fans of Susan David’s Emotional Agility.
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