Programs+

Isaiah West, who taught seventh-grade English before becoming a librarian, has a passion for working with young people. “Teens get a bad rap,” he says. “They can be moody, apathetic, chaotic, and more, but they are also authentic, inspiring, and funny.… They give me hope that society might have hope for a brighter and longer future.”

Connecting directly with customers to find out what they want and need; training staff to focus on equity and to recognize and eliminate hidden biases; developing programs and services for underserved and marginalized populations; and seeking out public sector and private partners made LA County Library a model for the future of libraries and the Gale/LJ Library of the Year.