Drive greater impact in your community, and realize greater efficiency and confidence in your work, by becoming proficient in project management skills. 

Unlock the transformative power of trauma-informed librarianship to create psychologically and emotionally safer and more inclusive spaces for patrons, students, and staff. 

Create library collections that are inclusive and reflect a diverse range of people, stories, and experiences by learning how to conduct a diversity audit and ensure representation across lived experiences. 

Enhance your work life and relationships by learning how to approach difficult interactions and conversations with confidence.

Manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library or classroom. 

Unlock the power of artificial intelligence for your library.

Revolutionize your approach to user-centered services by implementing co-design practices in your library. 

This course will explore practical ways leaders can help create safer libraries.

Create a safer, warmer, and more inclusive library by learning techniques to build and nurture authentic relationships.

Learn how to engage with your community more effectively and build services that make patrons feel valued, welcomed, and heard.