Decide and Deliver
Five Steps to Breakthrough Performance in Your Organization
& others. Decide and Deliver: Five Steps to Breakthrough Performance in Your Organization. Harvard Business Pr. Sept. 2010. c.256p. illus. index. ISBN 9781422147573. $29.95. BUS
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Step-based management programs are a dime a dozen and are usually set apart by gimmicks that will inevitably seem foolish in retrospect. In this environment, this volume stands out for its no-nonsense, practical approach. Every page is realistic and feasible, and the system for improved organizational decision making has none of the fluff that plagues the genre. Blenko, Paul Rogers, and Michael C. Mankins, executives at an international management consulting firm, argue that decision effectiveness is the element that distinguishes good from great companies. The authors provide concrete steps for analyzing your organization to discover where the decision process is breaking down, along with guidelines for building and maintaining an organizational culture that supports effective decision making. The concepts are supported by brief but effective case studies of companies like Ford Motor Company, Nike, and MetLife.
VERDICT Like all management books, a lot of what is offered here is common sense; however, this one does a distinctly excellent job of paring down and refocusing commonsense concepts into a useful system. Highly recommended for all organizational leaders.
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