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Reference Renaissance

Current and Future Trends
by R. David Lankes
Reference Renaissance: Current and Future Trends. Neal-Schuman. 2010. c.312p. ed. by Marie L. Radford & R. David Lankes. illus. bibliog. index. ISBN 9781555706807. pap. $75. PRO MEDIA
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These 22 essays are all based on (and updated from) presentations given at the August 2008 Reference Renaissance Conference by 38 international scholars. Separated into three parts, the work begins with an overview of the state of reference services. The next part is dedicated to what research tells us about reference—virtual reference; approaches, values, and philosophy of reference service; and innovative service models. The last part covers reference in action with reports from the field, sorted into four subsections: virtual reference, search engines and tools, innovative service models and marketing, and staff development and training. Containing images, tables, and charts, this work reads as any conference proceedings might read when the full presentations are included.
VERDICT Exploring the growth and changing nature of reference—and technologies and methods by which to provide reference—this volume will benefit any librarian or future librarian seeking information on changes in reference services, both current and projected.
Reviewed by Sara Rofofsky Marcus, Queensborough Community Coll. Lib., Bayside, NY , Nov 01, 2010
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